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This Privacy Policy is intended to inform you about our collection, use, and disclosure of information when you access and use all websites ("Site"), services, software, mobile applications (including without limitation mobile games), content, and all other products and services (all of the foregoing collectively, "any of these") provided by RisingStar Game Inc. or its subsidiaries and affiliates ("RisingStar," "we," "our," or "us"). By using the Services, you hereby warrant and represent that you have read, understood, and agreed to this Privacy Policy and the Terms of Service, and that you are 13 years of age or older. If you do not agree to this Privacy Policy, please do not use, install, or access the Services.
"Personal Data" refers to information about you that can be used to identify you, including, but not limited to, your mobile device's geographical location, phone number, email address, and any other details linked to or associated with these data points. We may collect your Personal Data in the following circumstances:
· When you use our services or visit our website.
· When you register for services or create an account or profile on any of our services or websites.
· When you access our services through a social networking site or third-party service.
· When you request technical support.
· When you use our mobile applications or online services that require Personal Data.
The specific Personal Information we collect can vary based on the services you use and may include, but is not limited to:
· Customer Support Information: When you seek assistance from our customer support team, we collect and store the contact information you provide, such as your name and email address. We also retain correspondence and any information included therein.
· Push Notifications: We may occasionally send you push notifications through our Services to provide updates on games, high scores, and other important service-related information. You can opt out of receiving these notifications at any time by adjusting your device settings.
The information we collect from or about you (including Personal Data and non-identifying data) is used for various purposes, including but not limited to:
· Providing Services: To deliver the services you request and to improve your overall experience.
· Personalization: To tailor recommendations and content to your preferences.
· Analytics: To analyze usage patterns and enhance our services.
· Advertising: To present relevant advertisements and offers.
At RisingStar, we value your privacy and the security of your information. We may share your information with third parties in the following circumstances:
· Sharing with Partners: To enhance your gaming experience and service quality, we may share your information with partners. This includes partners involved in providing game features, managing promotional activities, and offering technical support. Our partners are bound by confidentiality agreements to ensure your information is handled appropriately.
· Advertisers: To provide you with more relevant advertisements, we may share anonymized information with advertisers. This information is used to display ads that match your interests without revealing your personal identity.
· Analytics Service Providers: We use third-party analytics services to monitor game usage and user behavior. These service providers collect data about your use of our games and help us improve our services. We have data protection agreements in place with these providers to ensure your data is secure.
· Legal Requirements: We may disclose your information when required by law or to protect our legal rights. This includes complying with legal processes, enforcing legal requirements, or safeguarding our rights and safety.
We are committed to ensuring that all third parties adhere to strict data protection standards to safeguard your information.
While we do not sell or market your Personal Information, we may share your information with your consent. We may disclose aggregated user information in the following situations:
We may disclose your information to comply with legal requirements, including court orders and government or regulatory requests. We also share information to enforce our contractual rights and for billing and collection purposes. Additionally, if necessary, we disclose information to protect the rights, property, or safety of RisingStar, our customers, or others, which may involve sharing with other companies and organizations for fraud protection and credit risk reduction.
We may transfer the information we collect about you across borders to affiliated entities or other third parties, and from your country or jurisdiction to other countries or jurisdictions around the world. Please note that the data protection laws in these countries and jurisdictions may differ from those in your jurisdiction, and we take steps to ensure that adequate protections are in place for the transfer of information to the United States and for the use and disclosure of information about you, including personally identifiable information, as described in this policy.
We understand the importance of privacy and security to our users and make it a priority. RisingStar uses a variety of industry-standard security technologies and procedures to help protect your personal data from unauthorized access, use, or disclosure, and trains RisingStar employees on privacy and security issues. However, we cannot guarantee that unauthorized third parties will never be able to overcome these measures or use your personal information for improper purposes, nor do we guarantee that your personal information or private communications will be protected from unauthorized access, disclosure, or use. RisingStar is not responsible for the actions of anyone who obtains your content in this manner. RisingStar cannot guarantee your security, and you should be aware that you submit any information and use the Services at your own risk. Please do not provide any privileged information on the Site or while using the Services.
We retain your personal information for a period of 3 to 5 years, as necessary to fulfill the purposes for which it was collected. After this period, your information will be securely deleted or anonymized, ensuring it is no longer identifiable. Our retention policy is designed to comply with legal requirements and industry best practices, balancing the need to maintain data for business purposes with the need to protect your privacy.
"Cookies" are small files that your browser stores when directed by a website. These files are typically used to quickly identify your device and "remember" your browser or session during subsequent visits, enabling functionality and preferences. Cookies do not allow anyone to access personally identifiable information that you have not provided to us.
· At RisingStar, we may use cookies to:
· Deliver content specific to your interests.
· Monitor usage of our website or mobile application.
· Collect information about which ads or links are clicked.
Some companies that serve advertisements on our Service may also use cookies and other technologies. These practices are governed by the terms and privacy policies of such companies. You can instruct your browser to stop accepting cookies or to prompt you before accepting cookies from websites you visit by changing its options. However, if you do not accept cookies, you may not be able to use all parts or features of the Service.
When handling personal information, users have the following rights:
· Right to Access: Users have the right to request access to their personal information. This includes requesting to view all information we hold about them and how it is being processed.
· Right to Rectification: Users can request the correction of inaccurate or incomplete personal information. If users find their personal information to be incorrect, they can request that we correct it.
· Right to Erasure: Users have the right to request the deletion of their personal information (also known as the "right to be forgotten") under the following circumstances:
o The personal information is no longer needed for the purposes for which it was collected or processed.
o Users withdraw consent (if processing is based on consent).
o Users object to the processing, and there are no overriding legitimate grounds for continuing the processing.
o The personal information has been processed unlawfully.
· Right to Restrict Processing: Users have the right to request the restriction of processing their personal information in the following situations:
o Users contest the accuracy of the personal information.
o Processing is unlawful, but users request restriction instead of erasure.
o We no longer need the information for processing, but users need it to establish, exercise, or defend legal claims.
o Users have objected to processing, and verification is pending whether there are legitimate grounds for processing.
Although we allow minors under the age of 13 (and under 16 in some jurisdictions) to use the Services, only a parent, legal guardian, or other adult may make purchases through our Services. We may not knowingly collect personal information from children under the age of 13 (and, in some jurisdictions, from children under the age of 16). If we learn that we have collected any personal information from a child under the age of 13 (and, in some jurisdictions, under the age of 16), we will promptly take steps to delete such information. We urge parents to monitor their children’s use of all digital media. With appropriate identification, parents or legal guardians always have the right to review the personal information that we may collect and store about their children, request the deletion of such personal information, or refuse to allow RisingStar to further collect or use such information. Please keep in mind that a request to delete such information may limit your or your child's access to all or part of the Services.
We retain your data on your behalf and for your benefit. You may correct or delete your account information by following the instructions on the Service or via email. You may also contact [email protected] for further help and questions about the Privacy Policy or a copy of your account data. If you cancel your account or ask us to delete your information, RisingStar will restrict its access to personally identifiable data to carry out your request and will delete it within thirty (30) business days of your request.
Our security and privacy policies are regularly reviewed and enhanced where necessary. This Privacy Policy may change as we update and expand our services. We will endeavor to notify you of these changes via email or mobile application but are not responsible for any failure to do so. We also encourage you to review this Privacy Policy periodically. If you are not aware of any terms or conditions of any of our policies, you may email [email protected] with inquiries. Your continued use of the Services following any changes to this Privacy Policy will constitute your acceptance of such changes.
If you have any questions or concerns about this Privacy Policy, please contact us through [email protected].